BRINGING A BETTER CARE EXPERIENCE FOR OUR PATIENTS

New SRM Patient Portal

Step One: How to Activate Your portal

  • This portal has replaced the old portal.
  • Follow this link to activate your portal.
  • You will be asked to enter your email address used when you registered at SRM. If an error message appears, please email srminfo@seattlefertility.com for resolution.
  • You will be sent a link to your email address to set up your new password. Please also check your Spam Folder. If you don’t receive an email within a few minutes, please email srminfo@seattlefertility.com for resolution.
  • Once a new password has been created, you will be able to access your Patient Portal.
  • Your Portal is now activated, use this link for ongoing access to the portal.

STEP TWO: PATIENT PORTAL LOG-IN

Now that you have activated your patient portal, please log in using this link.

This will be the main portal link.

General FAQ:

 

What is the purpose of this portal?

The portal is a tool for patients to communicate electronically with the clinic, complete forms, access some medical records online, check appointment schedules, and lookup resources.

Is my information secure?

Yes. This portal uses a secure connection that encrypts your information before sending it between your browser and our server.

What can you expect from the new portal?

  • Direct portal communication with your Care Team
  • Treatment calendars are loaded directly to your portal that is updated with real-time instructions
  • Access to educational modules, videos, and personalized educational handouts

Will my current portal messages be transferred to the new portal?

Unfortunately, the portal messages cannot be transferred.

Login FAQ:

 

I forgot my password. How do I get a new one?

Click on the ‘forgot password’ link on the portal login webpage, then enter the email associated with your account. You will be sent an email with a link to reset your password (please also check your junk inbox). After clicking on the “Reset Button,” you will be able to create a new password.

How can I change my password?

Once you login to the Portal, click on your profile icon (which you can find on the top right-hand corner of the Portal). Click on the ‘Change Password’, enter the required details, then click Save.
 

I’m trying to log in, but the page is not loading, what should I do?

The portal may be down temporarily, please try to log in again in a few hours.

Questions

Do you have further questions? Please call the main line at 877.777.6002 and you will be directed to the appropriate person or department.